RETURN POLICY
Thank you for shopping at Les Collectionneurs CardChasers.
The following terms are applicable for any products that you purchased with us.
Order Cancellation Rights
You are entitled to cancel your order within 1 day without giving any reason for doing so.
The deadline for cancelling an order is 1 day from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by emailing us at: nick@cardchasersmtl.com
Conditions for Returns
We do not accept returns or refunds on any fulfilled items.
The following goods cannot be returned:
- Goods made to your specifications or clearly personalized.
- Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by emailing us at: nick@cardchasersmtl.com